FAQs

Do you have seating?

Jannus Live is a standing room only concert venue. Limited seating is only available with the purchase of our VIP Suites or tables. For additional information regarding a VIP package, please click: https://www.jannuslive.com/vip-experience or contact Kendall 727.565.0550 (Press 2)

 What are your office hours? 

10am-6pm Monday – Friday. If you have any questions/concerns before an event, please call the office during our regular business hours. Please note: Jannus Live does not have an operator standing by.

 Can I purchase tickets over the phone or at your box office? 

Jannus Live does not have a box office. Please see below on how to purchase tickets.

How do I purchase tickets? 

Tickets are available exclusively through Ticketmaster. Click on the Purchase Tickets tab on our website. If the tickets are not sold out, they will be available at the gate for purchase the day of concert only.  Purchase them online today. Don’t Wait!

Are you wheel chair accessible? 

Jannus Live does not have an exclusive “handicapped” section, but we do have wheelchair accessibility and under certain circumstances we can make special arrangements to the best of our abilities.

Are you an all age’s venue? 

This show is an all age event.

Do you have ATM’s? 

Yes, we have 2 ATMs within our venue for your convenience.

Does the show still happen if it rains? 

All concerts will proceed rain or shine, with the exception of extremely severe weather. Cancellations due to weather are rare and announced as early as possible via this website and Jannus Live’s Facebook page. Umbrella’s are prohibited, but we do sell ponchos!!!! 😉

Can I bring my own drinks or food into the venue? 

No outside food or beverages, inclusive of water, are permitted inside the venue. Jannus Live provides many full service liquor and beer bars located throughout, as well as pizza from JOEY BROOKLYN’S FAMOUS PIZZA KITCHEN.

 Can I bring in my camera? 

DSLR’S, GROPRO’S and/or video cameras are strictly prohibited by the venue unless permission is granted.

 Where do I pick up my tickets? 

Our will call window is located at the main entrance gate (2nd St. N).  This window typically opens a little before gates (roughly 15 mins), based on the particular concert.  Please bring your photo ID and the credit card you purchased the ticket(s) with.

 What items are prohibited from the venue?

The following items are strictly prohibited inside Jannus Live: Weapons of any kind, lazer pens, sign, banners, over-sized bags, drugs, alcohol, umbrellas, plastic sharks, fireworks, nunchucks or any type of glass. Jannus Live and our security team are not responsible for any of these items left at the gate or confiscated upon entry. Please leave anything you would like to keep in your possession in your car.

 

What are some local Hotels?

 

Hampton Inn & Suites

80 Beach Drive NE

727-892-9900

 

Courtyard Marriot

300 4th Street North

727-450-6200

 

Hilton

331 1st Street South

727-894-5000

 

Staybridge Suites

940 5th Ave South

727-821-0777